Privacy Policy – Dignity Counselling
Last updated: October 21st, 2025
At Dignity Counselling, a program of Surrey Women’s Centre, we are committed to protecting the privacy and confidentiality of everyone who visits our website or reaches out for support. We understand that contacting a counselling service can be a sensitive and personal step, and we take this responsibility seriously.
This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website (counsellingswc.ca).
1. Information We Collect
We may collect personal information when you:
- Submit an online inquiry or contact form
- Request information about counselling services
- Subscribe to updates or newsletters (if applicable)
The types of information collected may include your name, email address, phone number, and any details you choose to include in your message.
By submitting this form, you consent to the collection of your information for the purpose of responding to your inquiry.
To help protect your privacy, please only share information that is necessary for your inquiry.
2. Purpose of Collection
The information you provide is used solely to:
- Respond to your inquiry or request for information
- Arrange an initial consultation (if requested)
- Provide general information about our counselling services
Submitting an inquiry does not establish a therapeutic relationship. Services are provided only after an initial consultation and a signed agreement with a qualified counsellor.
3. Confidentiality and Security
We make reasonable efforts to maintain the security and confidentiality of all personal information collected through our website.
Your information is stored securely and accessed only by authorized staff members who require it to respond to your request.
Please note that while we take precautions to safeguard your data, no online communication can be entirely secure. We encourage you to avoid including sensitive personal or health information in your online messages.
4. Disclosure of Information
We do not sell, rent, or share your personal information with third parties.
Information may only be disclosed if required by law, or if necessary to protect your safety or the safety of others.
5. Your Consent and Control
By using this website and submitting your information, you consent to the collection and use of your information as outlined in this policy.
You have the right to request access to your personal data, ask for corrections, or withdraw consent at any time by contacting us at [email protected].
6. Links to Other Websites
Our website may contain links to related services or partner organizations such as surreywomenscentre.ca.
We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
7. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
The most recent version will always be available on this page, with the effective date noted above.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Email: [email protected]
Organization: Surrey Women’s Centre – Dignity Counselling Program
Website: www.counsellingswc.ca
